Your dedicated Customer Success Manager is here to guide you when it comes to making the most of your branded platform and increasing your donation income.
Drawing upon extensive sector experience, they are always here to provide technical and strategic support for your cause.
When you sign up for Enthuse, your Onboarding Manager will walk you through the platform, assist with connecting your bank account and setting up Gift Aid. You will also create your first donation form together to give you the confidence to use the platform.
Integrating Enthuse with your website is as simple as copy and paste and can be done in ~5 minutes.
Enjoy hands-on help from real people whenever you need it – connect with your Customer Success Manager on the same day!
We’ve helped over 4,000 charities and regularly share best practices, sector insights & fundraising advice to help you raise more.
"Enthuse are knowledgeable and passionate about their products and were able to demonstrate the key features in an easy to understand format. Any questions I had were answered immediately and I am fully confident that any issues I encounter will be handled quickly and professionally. I highly recommend Enthuse for their product and staff."
"The enthuse platform is extremely comprehensive and captures a lot of information. We are delighted by the service we receive from everyone at Enthuse and we get a sense that they are a company who have a genuine desire to help you maximise revenue."
“A supporter experience that simply takes our fundraisers from event entry to fundraising page creation is essential for our campaign. Enthuse provides an easy to use and highly customisable entry form process and connects it in a seamless way with creating those all-important fundraising pages.”
“Enthuse’s branded donation product fitted seamlessly into our sites and helped us raise over £1.7m for local causes, encouraging one off and recurring donations. With amplification for the campaign across Global’s radio stations like Heart, Classic FM and Smooth we benefited from Enthuse’s excellent service.”
“Enthuse is exceptionally user friendly, captures the information we need from our donors and enables us to improve our Charity brand and nurture our supporter relations.”
Your dedicated Customer Success Manager is here to help you hit your fundraising goals. You can expect:
You can access our comprehensive library of support articles right from the system, whenever you need to.
Detailed step-by-step guides are easy to follow and cover all the ‘ins and outs’ of the Enthuse platform.
To help you stay on top of the trends, we constantly share unique sector insights, fundraising best practices and real-life examples.
When you join the Enthuse family, you’ll also get access to fundraising guides and templates.