Cookies
1. Introduction
Online Giving Limited (“Enthuse”, “we”, “our”) uses cookies on its website. This Cookie Policy explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.
This policy should be read together with our Privacy Notice www.enthuse.com/privacy/ which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
We update this Cookie Policy from time to time in response to changes in applicable laws and regulations, changes to our processing practices and to products and services we offer. When changes are made, we will update the final section of this policy. Please review this Cookie Policy periodically to check for updates.
2. About Cookies
A cookie is a small text file which may be downloaded to your device when you visit our website. We use cookies to allow our website to function correctly, remember your preferences and to track visitors to our website.
The cookies we use on our website fall into the following categories:
2.1 Strictly Necessary Cookies
Strictly necessary cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
2.2 Statistics or Analytics Cookies
We use Statistical and Analytics cookies to collect information about the use of our website by visitors such as the pages they visit most often, how they arrived at our website and associated information. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
2.3 Functionality Cookies
Functionality cookies remember the choices you make when you visit our website. This includes, for example, your consent to the use of cookies on our website.
2.4 Marketing or Targeting Cookies
These are cookies placed by third parties on our website which record your visit to our website, the pages you have visited and the links you have followed. They use this information for advertising purposes.
Learn More About Cookies
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see details in the table below.
For further information on cookies generally, including how to control and manage them, please visit www.aboutcookies.org or www.allaboutcookies.org.
3. Cookies Used by Enthuse
The cookies we use on our website and their purposes are as set out in the following table:
| Vendor/Set by | Cookie Name | Domain | Use |
|---|---|---|---|
| Microsoft App Insights | ai_session | .enthuse.com | A unique, anonymous session identifier. Used to monitor application performance and capture session-specific telemetry (like crashes or slow responses) |
| Microsoft App Insights | ai_user | .enthuse.com | Tracks a persistent anonymised user ID (over many sessions). Helps measure user counts and behaviour over time. |
| Cloudflare | __cf_bm | .enthuse.com | Cloudflare DDos Protection – protection from DDos attacks. Core to identifying bots, preserving session risk context |
| Microsoft | .AspNetCore.Antiforgery.xxxx | .enthuse.com | Microsoft CSRF – protection from Cross-Site Request Forgery attacks. Blocks forged POST/PUT/DELETE requests. Aids in blocking malicious bot/script traffic |
| Google Analytics | _gid | .enthuse.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| Google Analytics | _ga | .enthuse.com | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. |
| Google Tag Manager | *gat*gtag_UA_19136293_2 | .enthuse.com | Used by Google Analytics to throttle request rate. |
| AWS | AWSALBCORS | register.enthuse.com | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimise user experience. |
| AWS | AWSALB | register.enthuse.com | Load balancer generated cookie for session stickiness. The cookie is used to map the session to the target. |
| Java – App based | JSESSIONID | register.enthuse.com | JSESSIONID is a cookie generated by Servlet containers and used for session management in J2EE web applications for HTTP protocol. |
| Java – App based | ENTRY_ID | register.enthuse.com | Used to acquire and process an entry through the registration flow. |
| Java – App based | primoOrderId | register.enthuse.com | Used for loading order details on the receipt page. |
| Java – App based | SESSION_GROUP_TEAM_ID | register.enthuse.com | Used to acquire and process a team entry through the registration flow. |
| Java – App based | cart_id | register.enthuse.com | Used to acquire and process a shopping cart through the registration flow. |
| Java – App based | redirectUrl | register.enthuse.com | Used to determine redirect after sending user to 3rd party fundraising login. |
| Java – App based | edhFixtureId | register.enthuse.com | Used to determine redirect after sending user to 3rd party fundraising login. |
| Intercom | intercom-session-vkr9i5me | .enthuse.com | Registers data on users visit to Customer success tool. |
| Java – App based | MfaVerified | id.enthuse.com | Cookie is used to control mfa login flow. |
| Java – App based | SkipMFAValidation | id.enthuse.com | Cookie is used to control multi-factor authentication (mfa) login flow. |
| Java – App based | request_sent | id.enthuse.com | Cookie is used to control multi-factor authentication (mfa) login flow. |